Grove Ave, Edison, NJ, 08820
+(848) 878-3389
CloudMySite Legal
How CloudMySite collects, uses, shares, protects, and retains information across websites, dashboards, hosting, AI tools, newsletters, forms, support, documentation, APIs, billing, and integrations.
Company: CloudMySite, a brand/service operated by Arina Technologies LLC.
Privacy requests: [email protected].
Mailing Address: 2761 N Hwy 77, Waxahachie, TX, 75165.
This Privacy Policy explains how CloudMySite collects, uses, stores, discloses, and protects information when you use CloudMySite websites, dashboards, hosting, AI tools, newsletter tools, forms, support, documentation, APIs, and related services.
This Privacy Policy applies to cloudmysite.com, cloudmysite.ai, newsletter.cloudmysite.com, docs.cloudmysite.com, support.cloudmysite.com, CloudMySite dashboards, APIs, forms, and related services that link to this policy.
For account, billing, support, website visitor, product usage, marketing, and security data, CloudMySite generally acts as the data controller or business that determines how and why the data is processed.
For subscriber lists, imported contacts, newsletter campaign recipients, customer website visitors, form submissions, customer store data, and other data you process through CloudMySite on behalf of your own users or customers, you are generally the controller/business and CloudMySite acts as your processor/service provider.
If you need a Data Processing Addendum (DPA), CloudMySite should provide one at Data Processing Addendum or through your account or order process.
CloudMySite may collect the following categories of information depending on how you use the Services.
Name, email address, phone number, business name, login credentials, authentication details, workspace role, profile settings, organization details, and account preferences.
Plan, invoice, payment status, billing address, tax information, subscription status, order history, refunds, credits, usage charges, and payment processor tokens or references. CloudMySite should not directly store full payment card numbers unless expressly stated and PCI-compliant.
Workspace IDs, team member emails, roles, invitations, ownership details, project permissions, audit events, login activity, admin actions, and collaboration history.
Site names, repositories, uploaded files, generated pages, templates, domains, DNS configuration, SSL status, deployment logs, build logs, assets, static files, database records, storage paths, traffic logs, request logs, error logs, and related metadata.
Prompts, instructions, uploaded files, generated websites, generated images, logos, favicons, copy, pages, newsletter drafts, design preferences, conversation context, AI job metadata, status, and results.
Publications, campaigns, subject lines, content, templates, subscriber lists, imported CSV/TSV data, tags, segments, automations, unsubscribe status, suppression lists, bounce/complaint data, delivery logs, opens/clicks where enabled, sender domains, DNS records, and email authentication status.
Form IDs, field labels, submitted values, IP address, user agent, timestamps, Turnstile/CAPTCHA signals, honeypot data, spam signals, source page, and delivery status.
If you use shopping or product features, CloudMySite may process product names, descriptions, prices, images, order metadata, customer information, checkout metadata, fulfillment notes, return/refund status, and payment processor references. Customers using CloudMySite to operate a store are responsible for their own customer privacy disclosures.
Support tickets, bug reports, chat messages, emails, call notes, attachments, screenshots, diagnostic information, feedback, survey responses, and internal support notes.
IP address, device identifiers, browser type, operating system, pages viewed, referring URLs, timestamps, log events, cookies, analytics events, approximate location, session data, feature usage, performance metrics, abuse signals, and security telemetry.
Data from or sent to connected services such as GitHub, Cloudflare, AWS, domain providers, payment processors, email providers, AI providers, analytics tools, authentication providers, support systems, or other integrations you authorize.
CloudMySite uses information to:
Where GDPR, UK GDPR, or similar laws apply, CloudMySite may rely on one or more legal bases, including:
Customers are responsible for identifying and documenting their own legal bases for processing subscriber, lead, store customer, and website visitor data they collect through CloudMySite.
CloudMySite may share information with:
CloudMySite does not sell subscriber lists uploaded by customers. CloudMySite does not use customer subscriber lists to send CloudMySite marketing unless the subscriber separately interacts with CloudMySite or gives permission.
CloudMySite uses subprocessors and service providers to operate the Services. The list should be maintained at Subprocessors.
The list may include, depending on current architecture and configuration:
The subprocessor page should include provider name, purpose, location if known, data type, and link to provider privacy/DPA page. Keep it editable as vendors change.
CloudMySite may use cookies, local storage, pixels, and similar technologies to:
You can manage cookies through your browser or CloudMySite cookie settings where available. Some cookies are necessary for the Services to work.
CloudMySite publishes a Cookie Policy describing categories of cookies, purposes, and choices.
If you use CloudMySite to publish a website, newsletter, form, unsubscribe page, shopping page, or other customer-facing experience, you are responsible for providing your own privacy notices, consent language, terms, cookie notices, email disclosures, return/refund terms, and legal policies to your visitors, subscribers, customers, and end users.
CloudMySite may provide default templates, but you must review and customize them for your business and legal requirements.
CloudMySite processes unsubscribe requests, suppression lists, bounces, complaints, and delivery events to provide newsletter and email services, comply with email laws, protect sender reputation, and prevent abuse.
Customers must not remove, bypass, hide, or interfere with unsubscribe mechanisms required by CloudMySite or law.
CloudMySite may retain suppression data as necessary to ensure unsubscribed contacts are not emailed again through the Services.
CloudMySite may process prompts, uploaded files, generated outputs, and related metadata to provide AI features, troubleshoot, prevent abuse, and improve the Services.
AI data may be sent to third-party AI providers, image providers, infrastructure providers, or moderation services as necessary to fulfill your request.
Do not submit sensitive personal data, regulated data, confidential information, trade secrets, payment card data, health information, children's data, or government IDs into AI features unless your plan and agreement expressly allow it and appropriate safeguards are in place.
CloudMySite uses administrative, technical, and organizational safeguards designed to protect information, such as access controls, authentication, encryption where appropriate, logging, provider security controls, network protections, and abuse monitoring.
No method of transmission or storage is completely secure. You are responsible for securing your account, passwords, API keys, secrets, domains, DNS records, repositories, team access, and customer systems.
CloudMySite retains information for as long as reasonably necessary to provide the Services, comply with law, resolve disputes, enforce agreements, prevent abuse, maintain security, process billing, support customers, and maintain backups.
Example retention rules to implement or document:
CloudMySite and its providers may process information in the United States and other countries where CloudMySite or its subprocessors operate. Where required, CloudMySite will use appropriate transfer safeguards, such as contractual protections or other lawful mechanisms.
Depending on your location and applicable law, you may have rights to:
To exercise rights, contact [email protected] or use account settings where available.
CloudMySite may need to verify your identity and authority before fulfilling requests. Some data may be retained where permitted or required for legal, security, fraud prevention, billing, dispute, backup, or compliance reasons.
Where the CCPA/CPRA applies, California residents may have rights to know/access, delete, correct, opt out of sale/share, limit certain uses of sensitive personal information, and be free from discrimination for exercising privacy rights.
CloudMySite should disclose categories of personal information collected, categories of sources, purposes, categories of recipients, retention periods, and whether information is sold or shared as those terms are defined by California law.
Draft position for MVP:
TODO: Add a visible footer link if legal counsel confirms CCPA/CPRA applies or if ad/analytics sharing is enabled.
Where applicable, residents of Texas and other U.S. states with consumer privacy laws may have rights to access, correct, delete, obtain a copy, opt out of targeted advertising/sale/profiling, and appeal certain decisions.
CloudMySite should provide a privacy request workflow and maintain internal records of request handling.
Where GDPR or UK GDPR applies, individuals may have rights of access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a supervisory authority.
If CloudMySite processes personal data on behalf of a customer, the customer is responsible for responding to requests from its own visitors, subscribers, form submitters, and store customers unless the DPA states otherwise. CloudMySite will provide reasonable assistance as required by the DPA.
The Services are not directed to children under 13, and CloudMySite does not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to CloudMySite, contact [email protected] so CloudMySite can take appropriate action.
Customers may not use CloudMySite to operate child-directed services or collect children's personal information unless they have all required parental consent, notices, legal bases, security controls, and written approval from CloudMySite.
CloudMySite may send you product updates, newsletters, promotions, events, and other marketing communications if permitted by law. You can opt out by using the unsubscribe link or contacting CloudMySite.
CloudMySite may still send transactional, service, billing, security, legal, and account-related messages.
CloudMySite may disclose information when required by law, subpoena, court order, government request, or legal process, or when CloudMySite believes disclosure is necessary to protect users, the public, CloudMySite, providers, or others from fraud, abuse, security threats, illegal activity, or harm.
If CloudMySite is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal protections.
CloudMySite may update this Privacy Policy from time to time. Updated versions will be posted with a new effective date. CloudMySite may also notify users through email, dashboard notices, or other reasonable means where required.
Privacy questions and requests may be sent to:
