Request deletion of your Cloudmysite account

This page applies to the Cloudmysite mobile application and platform operated by Arina Technologies.

You can begin a deletion request from the mobile app under Account → Security and privacy → Delete account. If you cannot access the app, email [email protected] from the address associated with your Cloudmysite account.

Include only the account email address and the words “account deletion request.” Do not send your password, authentication code, API key, payment details, or other secrets.

What the request affects

• Your Cloudmysite login and account profile.
• Personal data associated with the verified account.
• User-owned project, prompt, generated-content, Newsletter, and AI Receptionist data that is eligible for deletion.

Resources owned by a shared workspace or another workspace member may remain available to those members. Cloudmysite support will confirm the affected account and workspace scope before processing.

Data that may be retained

Limited billing, tax, transaction, security, fraud-prevention, abuse-prevention, legal, dispute, email-suppression, and backup records may be retained when permitted or required. Retained data is limited to the applicable purpose and handled under the Cloudmysite Privacy Policy.

Verification and timing

Cloudmysite must verify that the requester controls the affected account. Support will confirm the scope and provide an expected completion date after verification. A fixed processing timeframe has not yet been approved in the current service policy and must be finalized by the owner and legal/privacy reviewer before Google Play production submission.

For help with a pending request, contact [email protected] or visit Cloudmysite support.