Terms & Conditions

Welcome to CloudMySite.com! Please read these Terms and Conditions ("Terms") carefully before using www.cloudmysite.com (the "Service") operated by CloudMySite ("us," "we," or "our"). By accessing or using CloudMySite.com, you agree to comply with these Terms. If you disagree with any part of these terms, please do not use CloudMySite.com.

To access certain features, you may need to create an account on CloudMySite.com. You agree to provide accurate and complete information during the registration process and keep your account credentials confidential.

We reserve the right to suspend or terminate your account if suspicious or unauthorized activities are detected.

You agree to use our services only for lawful purposes and comply with all applicable laws and regulations. You are prohibited from violating the integrity of our services or infringing on the intellectual property rights of others.

You must not misuse our services, including but not limited to attempts to gain unauthorized access to other users’ accounts or CloudMySite's systems, reselling without authorization, or distributing harmful content.

All fees for our services are transparent and displayed on our website. Payments should be made promptly as per your subscription or plan.

Failure to make payments on time may result in service suspension or termination.

You may cancel your subscription at any time, but fees already paid are non-refundable. You are responsible for reviewing our policies before requesting cancellations.

Refunds are only issued in the case of billing errors or double charges.

All content, trademarks, and logos on CloudMySite.com are our property or our licensors’ property, and you are not permitted to use them without prior permission.

You retain ownership of any content you upload, and by sharing your content, you grant us a license to use, store, and display it as necessary for our services.

Your privacy is important to us. Please read our Privacy Policy to understand how we handle and protect your personal information.

CloudMySite.com is provided "as is" without any warranties. We do not guarantee the error-free, secure, or uninterrupted operation of our services.

To the fullest extent permitted by law, CloudMySite will not be liable for any indirect, incidental, or consequential damages resulting from your use of our services.

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the revised Terms.

You are encouraged to review the Terms periodically to stay informed of any updates.

These Terms are governed by the laws of [Your Jurisdiction/Region]. Any disputes arising out of these Terms will be resolved through negotiation, mediation, or arbitration.

If you have any questions or concerns about these Terms and Conditions, you can reach out to us at:

Email: info@cloudmysite.com
Phone Number: 855-CLOUD-MY

In no event will CloudMySite be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including any data loss or corruption.

Our liability is limited to the amount paid by you for the service during the last 12 months prior to the occurrence of the liability.

You agree not to use our service for any activity that:

- Violates any applicable local, state, national, or international law
- Involves sending spam or other unsolicited messages
- Attempts to gain unauthorized access to our systems or user accounts
- Distributes viruses, malware, or other harmful content

We reserve the right to terminate or suspend your access to our services without notice if you breach these Terms, or for other reasons, including but not limited to illegal activity or abusive behavior.

Upon termination, you will lose access to the services, but you will remain responsible for all charges up to the date of termination.

Your subscription plan may automatically renew at the end of each term unless you cancel it in advance. You will be charged at the prevailing rate for your plan.

You can turn off automatic renewals by managing your account settings or contacting our support team.

CloudMySite may offer services that involve third-party providers. We are not responsible for the actions or services of these third-party providers.

Your interaction with third-party services is governed by their terms and policies, and we encourage you to review these terms before using their services.

While CloudMySite makes efforts to maintain regular backups of customer data, we cannot guarantee the availability or restoration of lost data. It is the responsibility of the customer to maintain their own data backups as needed.

We will not be liable for any loss of data, content, or configurations that result from your use of our services.

The individual or entity listed as the account owner is deemed the rightful owner of the account. Access and account information will only be provided to the authorized account holder, based on the credentials and documentation provided at the time of registration.

If an ownership dispute arises, CloudMySite reserves the right to determine, at our sole discretion, the rightful account owner based on available information, or to temporarily suspend the account until a resolution is reached.

CloudMySite offers customer support as part of the service to assist with basic troubleshooting and general inquiries. Our support is available through various channels, including email and phone support.

We do not guarantee response times and support may not be available during all hours. Complex issues requiring escalation may take longer to resolve.

You agree to indemnify, defend, and hold harmless CloudMySite, its affiliates, and its employees from any claims, liabilities, damages, and expenses arising from your use of our services or breach of these Terms.

This includes any claims made by third parties relating to any content you post or share using our services.

CloudMySite respects the intellectual property rights of others and expects you to do the same. If you believe that any content on our site infringes your intellectual property rights, please contact us with appropriate details so we can review your claim.

We will investigate and, if required, remove the infringing content from our platform in compliance with applicable laws and policies.

CloudMySite may offer affiliate or referral programs that allow customers to earn rewards by referring new clients. To participate, you must adhere to all affiliate policies, including the use of appropriate promotional materials.

CloudMySite reserves the right to disqualify participants from affiliate or referral programs if we determine that any activity breaches these Terms or is deemed fraudulent or abusive.

If you purchase a domain through CloudMySite, you are the rightful owner of the domain and may transfer it to another domain registrar of your choice after the mandatory holding period (typically 60 days from registration).

CloudMySite will assist with the transfer process where possible, but any fees charged by the receiving registrar are your responsibility.

Our services may contain content or information that originates from third parties, including ads, customer testimonials, or information posted by other users. CloudMySite does not endorse such content and is not liable for its accuracy or reliability.

You acknowledge that any reliance on third-party content is at your own risk.

CloudMySite shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, labor strikes, and technical failures.

During any such period of force majeure, CloudMySite's obligations shall be deemed suspended until such circumstances no longer affect the ability to provide services.

CloudMySite offers a 30-day money-back guarantee on all hosting packages. Please note that domain registrations, renewals, or transfers are not eligible for refunds.

If you cancel your hosting package within 30 days, you will be refunded for the hosting services, but the domain registration fee will not be refunded. You may transfer the domain to another registrar after the mandatory holding period (usually 60 days).

CloudMySite takes reasonable steps to ensure the security of data on our servers. However, users are responsible for configuring their own security policies and should take steps to protect their credentials, including maintaining secure passwords.

Our services may have limitations based on the selected plan, such as storage space, number of databases, bandwidth usage, etc. Exceeding these limits may result in additional charges or performance degradation.

You are prohibited from hosting any content or conducting any activity deemed illegal, offensive, or against the rights of any third party. This includes, but is not limited to, phishing, fraud, distribution of malware, copyright infringement, and hosting adult or obscene content.

Hosting plans may come with data transfer and bandwidth limitations. Usage beyond these limits may result in additional charges or restrictions until the next billing cycle.

CloudMySite provides a service level guarantee for uptime (e.g., 99.9%). Should the uptime drop below the guaranteed level, users may be eligible for credit compensation as detailed in the SLA. Compensation, however, does not apply to downtimes caused by force majeure events, maintenance, or user fault.

CloudMySite reserves the right to schedule maintenance for servers, infrastructure, and systems. While we strive to perform maintenance during off-peak hours, certain critical updates may result in downtime. Clients will be notified ahead of scheduled maintenance whenever possible.

Our services may be subject to fair use policies to ensure optimal use of shared resources. Excessive usage, defined as exceeding 10 times the average usage of customers on similar plans, may be restricted to protect the experience of other customers.

CloudMySite may provide integrations or plugins that are developed by third-party providers. We are not liable for any damage or issues that arise from using such third-party applications. You are encouraged to use such software at your discretion and risk.

Users must not engage in any form of server abuse, including excessive server load, unauthorized system access attempts, and resource overuse. Sending unsolicited bulk emails (spam) is prohibited and may result in service suspension or termination.

You retain ownership of your data, but you are responsible for maintaining backup copies of all data hosted with us. CloudMySite does not guarantee data integrity and will not be liable for any data loss.

Hosting services provided by CloudMySite may not be transferred or resold to third parties without prior written consent. Breach of this policy may lead to termination of services without refund.

While CloudMySite performs daily, weekly, or monthly backups for data security purposes, you are responsible for creating additional backups of your website content or databases. Backup services do not guarantee complete restoration and are intended for emergencies only.

CloudMySite offers customer support as part of the service to assist with basic troubleshooting and general inquiries. Our support is available through various channels, including email and phone support. Complex issues requiring escalation may take longer to resolve.

You agree to indemnify, defend, and hold harmless CloudMySite, its affiliates, and its employees from any claims, liabilities, damages, and expenses arising from your use of our services or breach of these Terms.

This includes any claims made by third parties relating to any content you post or share using our services.

CloudMySite reserves the right to suspend or terminate accounts with suspicious or malicious activity, or for failing to pay due fees. Repeated abuse of resources or breach of terms will lead to termination without refund.

CloudMySite may offer affiliate or referral programs that allow customers to earn rewards by referring new clients. To participate, you must adhere to all affiliate policies, including the use of appropriate promotional materials.

CloudMySite reserves the right to disqualify participants from affiliate or referral programs if we determine that any activity breaches these Terms or is deemed fraudulent or abusive.